BiteCheck Privacy Policy

Effective Date: October 10, 2026

At BiteCheck, our mission is to support your journey toward health and well-being. We strive to ensure transparency in how we collect and use your data throughout this journey. BiteCheck includes the website BiteCheck.me (Website) and the mobile applications BiteCheck (Mobile Apps) (together referred to as the Services). We recommend that you carefully read this Privacy Policy, as well as our Terms of Use (collectively referred to as the Terms). By using the Services, you consent to the collection, use, and transfer of your personal data for processing as described in this Privacy Policy. If you disagree with any part of this Policy or our Terms, please stop using the Services and do not provide us with your personal data. This Privacy Policy applies to data related to you, your devices, and your interactions with our Services on both web and mobile experiences.

Data Controller and Scope

BiteCheck is operated by DigitMind Technologies LLP, a company established in the Republic of Kazakhstan, which is the data controller responsible for the collection, use, disclosure, and processing of your personal data as described in this Privacy Policy. This Policy applies to data about you, your devices, and your interactions with the Services on both desktop and mobile versions.

Definition of Personal Data

Personal Data refers to information that can identify you, either on its own or in combination with other information. This includes data such as your name, email address, cookies, network identifiers, as well as data about your health, activity, and fitness.

Personal Data We Collect

We may collect the following categories of personal data:

• Account details: name, email address, sign-in method (Apple, Google, or email), and a profile photo if you add one.
• Profile and goal information: age, sex, height, weight, goal weight, activity level, dietary preferences, disliked ingredients, favorite cuisines, and any health considerations you choose to share.
• Food diary and meal content: meal photos you take or choose, meal descriptions you type or dictate, barcodes you scan, logged meals and nutrition totals, weight entries, activities, fasting sessions, and your messages in meal chat.
• Health platform data, only if you connect Apple Health or Google Health (see “Apple Health and Google Health” below).
• Device and usage data: device model, operating system, app version, IP address, crash reports, push notification token, cookies on the Website, and in-app events.
• Purchase and subscription information: plan, status, renewals, refunds, and store transaction identifiers. Payment card details are handled by Apple or Google and never reach us.
• Support communications and feedback, including any attachments you send.

How We Collect and Use Personal Data

BiteCheck values your privacy. This Privacy Policy applies to all products, services, and websites provided by BiteCheck. In some cases, additional privacy notices may apply that clarify the processing of personal data within specific services. We recommend that you carefully review this Policy. Personal data includes information that can identify you, such as your name, email address, cookies, and network identifiers, as well as data about your fitness and health.

Purposes of Personal Data Processing

BiteCheck processes your personal data for the following purposes:

• Contract Performance: creating your account, analyzing meals, building nutrition plans, insights, and recipes, sending the reminders you set up, syncing with the health platforms and wearables you connect, and processing purchases.
• Compliance with Legal Obligations: meeting legal requirements and court orders.
• Protection of Legitimate Interests: securing and improving the Services, including the accuracy of nutrition estimates as described in “AI Features”, preventing fraud and abuse, and measuring which campaigns bring people to BiteCheck.
• Communication with You: including service notifications, inquiries, and complaints.
• Marketing: offers related to our products and services, such as marketing emails you opt into.

We never use your food diary, body measurements, or data from Apple Health or Google Health for advertising, and we never use data from Apple Health or Google Health for marketing.

Legal Bases for Processing

Depending on your jurisdiction, we process personal data based on your consent, the need to perform a contract, our legitimate interests (such as improving and securing the Services), compliance with legal obligations, or to protect vital interests in limited circumstances.

Consent as the Basis for Processing

We may ask for your consent to process personal data, including for collecting data from mobile devices, using analytics cookies on the Website, sending marketing emails, and processing sensitive data, such as health and fitness data. You can withdraw consent at any time where applicable, though doing so may affect your ability to use certain features.

Apple Health and Google Health

If you connect Apple Health (iOS) or Google Health (Android, for example data from Fitbit devices), BiteCheck accesses only the data types you approve:

• Apple Health: BiteCheck reads active energy burned, weight, and workouts, and writes the calories, protein, carbohydrates, and fat of the meals you log.
• Google Health: BiteCheck has read-only access to your activity, fitness, and health measurements such as weight.

We use this data only to show your calories burned, activities, and weight in BiteCheck, to keep your plan up to date, and, for Premium daily insights, as part of the day's totals described in “AI Features”. We never use it for advertising, marketing, or data mining, we never sell it, and we never use it to train artificial-intelligence models. You can disconnect at any time in BiteCheck or in your Apple Health or Google account settings; disconnecting Google Health also revokes our access to it.

AI Features

BiteCheck uses a third-party AI service provider to estimate nutrition and to write insights. When you analyze a meal, we send the provider the photo or description you submitted and your messages in meal chat. For Premium daily insights, we send the day's logged meals with nutrition and activity totals, which can include calories burned imported from Apple Health or Google Health. We do not send your name, email address, or account identifiers. The provider processes this content on our behalf only to return results to you and, under its terms with us, does not use it to train its models.

Barcode lookups use public food databases and send only the barcode or food name. When you dictate a meal, your device's speech recognition converts your voice to text; we receive the text, not the recording.

We may use de-identified or aggregated information that no longer identifies you, such as anonymous meal descriptions and nutrition estimates, to evaluate and improve the accuracy of the Services. We never use data from Apple Health or Google Health for this. Generated outputs are estimates, may differ from real foods, and should be verified independently before use. The rights you grant us in submitted content are described in our Terms of Use.

Use of Cookies

The Website uses essential cookies and local storage to work and to remember your choices. Only with your consent, given through Cookie settings, do we load third-party analytics tools to understand how the Website is used. We do not use advertising cookies on the Website. You can change your choice at any time through Cookie settings at the bottom of any page or block cookies in your browser, though blocking all cookies may affect how the site works.

Analytics, Crash Reports, and Ads in the Apps

The Mobile Apps use third-party services to sign you in, understand how the apps are used, fix crashes, deliver notifications, and measure which campaigns lead to installs and purchases. Free users may be offered optional rewarded video ads from an advertising partner. These partners receive device and usage information such as device model, operating system, IP address, and in-app events; they do not receive your food diary, body measurements, or health platform data. On iOS, BiteCheck does not ask for permission to track you, so your device's advertising identifier is not available to us or our partners. On Android, you can reset or delete your advertising ID in your device settings.

Data Security

We take technical and organizational measures to protect your data from unauthorized processing and accidental loss. However, we cannot guarantee full security of data during storage or transmission.

Data Sharing and Third Parties

We share personal data only with service providers that process it on our behalf, with the app stores that handle your payments, and where the law requires it. These include:

• AI service providers: meal analysis and insights (see “AI Features”).
• Cloud hosting, database, and storage providers: running the Services and storing the images you upload.
• Authentication, analytics, crash reporting, and notification services: sign-in, understanding app usage, fixing crashes, and push notifications.
• Marketing measurement partners: install and campaign attribution.
• Advertising partners: optional rewarded ads for free users.
• App stores and payment and subscription processing providers: purchases, subscriptions, and refunds.
• Platform providers you choose to connect: Sign in with Apple or Google, and Apple Health or Google Health.
• Email delivery and customer support providers: account emails and handling your support requests.

Their processing is also governed by their own terms and privacy policies. We do not sell your personal data, and we never sell data from Apple Health or Google Health or share it for advertising. We are not responsible for outages or failures attributable to third-party services or networks. We also provide links to third-party websites that are not covered by this Privacy Policy.

International Data Transfers

We operate from the Republic of Kazakhstan and work with service providers located in other countries, including the United States and the European Economic Area. As a result, your personal data may be transferred to, processed, and stored outside your country of residence, in jurisdictions whose data-protection laws may differ from those of your own. Where required by applicable law, we put in place appropriate safeguards for such transfers, or rely on your consent or another lawful basis.

Retention and Account Deletion

We keep your personal data while your account is active and for as long as needed for the purposes above. You can delete your account at any time in the app (Profile → Delete account) or by emailing us. When you delete your account, we delete your sign-in account, profile, food diary, plans, recommendations, fasting history, health platform connections, feedback, the in-app events stored on our servers, and the photos you uploaded. If you signed in with Apple, deletion also revokes BiteCheck's access to your Apple ID. Copies in backups are removed as the backups expire. We keep a limited record of purchases and subscriptions where we need it for accounting, tax, fraud prevention, preventing the same purchase from being credited twice, or other legal obligations, as well as aggregated statistics that do not identify you.

Your Rights

Depending on your jurisdiction, you may have rights to access, correct, delete, or restrict processing of your personal data, request portability, or object to processing, including for direct marketing. You may also withdraw consent where processing is based on consent. You can view and edit most of your data in the app, delete your account in Profile, disconnect health platforms at any time, change analytics cookies through Cookie settings, and unsubscribe from marketing emails through the link in each email. We will respond to other requests as required by applicable law.

Children's Privacy

We do not knowingly collect personal data from individuals under the age of 18 without parental consent. If you believe your child has provided us with such data, please contact our support team for its removal.

Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated via the Services or other appropriate means. Continued use after changes become effective signifies your acceptance of the updated Policy.

Contact Information

If you have any questions or comments regarding the processing of your personal data, please contact us through our support service or by email: support@bitecheck.me.